Support

How can we help?

Questions about an order, your gear or how the buttons work? Start with the topics below. Our team is available Mon - Fri: 9am - 5pm.

Order tracking

Once your order ships, the confirmation email from your purchase is the place to look for tracking details. If you can't find it, check your spam folder or tell us the email address you ordered with.

Shipping & returns

Shipping is free on every order. If something isn't right when your order arrives, get in touch during support hours and we'll help you sort out a replacement or a return.

Money-back guarantee

Every PH TECH order is covered by our money-back guarantee, so you can try your gear with confidence. Reach out during support hours and we'll walk you through the next steps.

Secure checkout

Payments are handled by Whop's secure checkout. Your card details are entered into Whop's payment form and are never stored on this site.

Contact

Support hours: Mon - Fri: 9am - 5pm. For anything about an existing order, reply to your order confirmation email and we'll pick it up from there.

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